Who Attended
A total of 33 senior claim managers supply chain, assistant managers OD claim, asisstant managers loss survey, assistant managers 3rd party claim etc.
Case Study Assigned (with several different tasks)
Participants have to complete the case study assigned within 90 minutes
- Identify Spare Parts & Terminology
- There are a total of 84 spare parts displayed on the table. Participants have to identify the spare parts and provide the names based on the Merimen system and franchise names.
- M.E.T. Remove and Refit
- Participants are required to dismantle the M.E.T. on front bumper, front door RH, rear door LH and boot compartment.
- Subsequently, they have to refit the M.E.T. back
- Vehicle Body Measurement
- Participants are required to use tram gauge to carry out measurement on body vehicles (centre, rear and undercarriage)
- Vehicle Body Aligning & Pulling
- Participants are required to set the vehicle on body alignment system, secure it with clamps and install the chain.
- Subsequently, carry out initial pull and cold repair
- Vehicle Body Sectioning & Welding
- Participants have to carry out body sectioning on coupon test using air saw. Subsequently, they have to weld it back.
- Participants also have to carry out different types of welding such as braze weld, plug weld and identify which are the best welds. In this process, participants' welds also going thru destructive test.
- In this section, participants also carry out dolly & hammer and repair using dent puller machine.
- Vehicle Body Preparation & Spraying
- Participants are required to apply putty and carry out dry sanding on the door panel
- Participants also carry out water spraying test
- Participants carry out masking on door glass







How the training is conducted